Saving Lives Academy policies

Last revised: February 2025

Scope of This Policy

This Privacy Policy (“Policy”) describes how Saving Lives Academy (“the Academy”) collects, uses, and processes an individual’s Personal Data. For the purposes of this policy, “the Academy” refers to Saving Lives Academy CLG, a company incorporated under the laws of the Republic of Ireland. Email: [email protected]. In all cases described in this Policy, the Academy is the Data Controller.

We are committed to protecting the privacy of our users and customers. This Privacy Policy is especially directed at:

   • Natural persons contacting us through forms on our websites

   • Newsletter subscribers

   • Users registering for services, Free eBooks, or webinars

This document outlines how we gather, define, and use personally identifiable information and describes your rights in relation to your data. This policy should be read in conjunction with our Cookie Policy.

Contacting Us

For assistance or questions about this Privacy Policy, please contact our Data Protection Officer at: [email protected]

We may ask for verification of identity before fulfilling certain requests.

Collection of Information

a) Personal Information

To access features, users may register on the site. Upon sign-up, you create an account and confirm it via email. You may be asked to provide:

   • Name, email, company info, job title, phone number, purchasing authority

   • Additional consent or information depending on services used

b) User Contributions

   Users may provide content (articles, eBooks, etc.) visible to other users or the public. These are submitted at your own risk.

c) Non-Personal & Usage Data

We collect data such as:

   • Navigation behavior

   • IP addresses

   • Device/browser information

   This helps improve the user experience and analyze engagement.

d) Correspondence

Emails or messages you send to us may be stored for support or improvement purposes.

e) Payment Information

We do not store credit card details. Our third-party payment vendor collects your payment data. We only retain transaction IDs for reference. Please refer to the vendor’s privacy policy for details.

Use of Information

We use your data to:

   • Process registrations, payments, and deliver content

   • Troubleshoot issues or enforce terms of service

   • Send important system emails (not optional) and promotional materials (optional)

   • Analyze aggregate usage and demographics (anonymized)

   • Improve advertising relevance through IP-based analysis

For users accessing free resources (e.g., webinars, eBooks), your data may be shared with the content publishers for marketing purposes.

Third-Party Sharing

We do not sell or rent your identifiable data to third parties for their own marketing. We only share anonymized business statistics unless specifically notified.

We may share your information in case of a company merger, sale, or legal obligation—always in accordance with privacy regulations.

Data Security

We apply:

   • SSL encryption

   • Confidentiality agreements for staff and contractors

   • Restricted access to your data

   • Regular spam and malware checks

Still, no method is 100% secure. Please safeguard your login credentials.

Data Storage

Your data is stored on our servers in the Republic of Ireland. By using our services, you agree to data transfer and storage in this jurisdiction, which may have different laws from your own country.

Your Rights

You have the right to:

   • Access, rectify, delete, or restrict your personal data

   • Withdraw consent at any time

   • Object to direct marketing

   • Request data portability

   • File a complaint with a Supervisory Authority

To exercise these rights, email: [email protected]

Children’s Privacy

We do not knowingly collect personal data from anyone under 16 years of age. If you believe we have done so without consent, contact us to delete the data.